Warranties

Reliable and efficient water heaters, boilers, furnaces - We have it all in Anchorage, AK

There's nothing worse than waiting around all day for a tradesperson to arrive. At Always On Call Mountain Mechanical, we promise to arrive at the pre-agreed timeframe and to never keep you waiting. Our reliable team works fast without sacrificing quality, so you get premium quality results in no time at all. 

LARGE EQUIPMENT INSTALLS

Our company offers a 1 year parts, labor, workmanship, and defective equipment warranty on all new large equipment installs.(i.e.Furnances, Hot Water heaters, Boilers...What this means is if for some reason you have trouble with your new equipment within the first year our technicians will come back out and fix it at no cost. After the first year the parts and labor would fall under the specific manufacturer’s warranty for what they cover, and for how long. Most do not cover labor after the first year, but do cover parts, but please remember that many manufactures require that you register the equipment within 90 days of installation and have it serviced yearly in order to keep their warranty active.

Always inquire about what warranties your equipment or part comes with, both from our company, what the manufacturer offers, and what the manufactures require to maintain their warranty. Please visit our “Manufacturers” and “Products” pages to find links to more information about the products that we install. If you don’t find the specific product we installed or its manufacturer on those pages please let us know and we can help you find the information.

We do not install customer supplied furnaces, boilers, hot water heaters or any other equipment. Because we provide all new parts and equipment for all of our services, and do not sell retail parts and equipment, we cannot offer warranties or guarantees on parts or equipment we did not provide.

Our technicians are professionals and their goal is to make all services as affordable as possible.
Our technicians do not make commissions on parts, therefore they are not going to try and sell you parts or services you don’t need.

REPAIRS

There is a 90 day guarantee in effect for all labor and materials provided by Mountain Mechanical. Some materials carry a separate manufacturers warranty which you can inquire about from our technicians or through the manufacturers websites. We do occasionally install small customer provided parts, such as faucets or shower heads, but if it is a part we did not provide we do not offer a guarantee or warranty on it. If we repair a part on a system and then another part on the same system fails, the warranty only applies to the part we originally repaired. If a technician recommends multiple repairs, but you only choose to do some of them, rather than all of the recommended repairs, there is no guarantee the system won’t fail again.
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